INCA is a tool that uses artificial intelligence to read unstructured data from telephone conversations to understand the user better and make business decisions based on data.
INCA is a tool that uses artificial intelligence to read unstructured data from telephone conversations to understand the user better and make business decisions based on data.
Easy to integrate with current systems.
Recognizes the different actors of the calls.
-It allows to make the transcription in an understandable way.
- Perform specific searches within the recordings.
INCA is a product that helps you obtain specific information in telephone calls, as well as estimates and analyzes the Net Promoter Score (NPS) that allows improving the customer experience.